Booking Policy
Clear and transparent rules so every client's time is respected.
1. Appointment Confirmation
Your appointment is confirmed once I reply on WhatsApp or by phone with the agreed date and time.
2. Cancellation or Rescheduling
Please notify any change or cancellation at least 24 hours in advance so another client may take the slot.
3. Punctuality and Delays
Because I work 1-on-1, delays over 15 minutes may require simplifying the design or rescheduling so the next client is not delayed.
4. Care and Repairs
If a technical adhesion issue occurs within the first 5 days, I repair it free of charge. Mechanical damage or chemical exposure without gloves is not covered.