Terms & Conditions

1. Operator Information

This website is operated by ISTRATE MARIANA ANDREEA PERSOANĂ FIZICĂ AUTORIZATĂ, registered under Tax ID (CUI) 55763280 and Trade Register No. F2026047537006, operating at Strada Nicolae Teclu nr. 1, 550200 Sibiu, Romania. Contact: phone 0747 662 975, email istrate.iandreea13@gmail.com.

2. Purpose of the Website

This website presents professional manicure and cosmetic pedicure services, our work portfolio, and facilitates appointments by phone or WhatsApp. No online payments are processed on this website.

3. Bookings and Service Delivery

Submitting the website form does not automatically confirm an appointment; it prepares your request message for WhatsApp. An appointment is confirmed only after explicit confirmation of the date and time.

Services are provided strictly by prior appointment, at Strada Nicolae Teclu no. 1, Sibiu.

4. Health and Contraindications

All services provided are strictly cosmetic. If nails or skin show medical conditions, fungal/bacterial infections or open lesions, we reserve the right to decline or postpone the procedure for your safety.

5. Intellectual Property

All portfolio photographs, texts, graphics and visual identity on this website belong to the operator and may not be copied or used commercially without prior written consent.

6. Alternative Dispute Resolution (ANPC — SAL)

Any dispute shall first be addressed amicably by contacting us at 0747 662 975 or istrate.iandreea13@gmail.com. Consumers may also use the official ANPC Alternative Dispute Resolution (SAL) platform at https://reclamatiisal.anpc.ro/.